Service

KD Project End-to-End Service Offering
  • Project Planning
    Target market policy, tariff, and market research
    KD model selection and feasibility analysis (CKD / SKD / DKD)
    Cost, investment, and risk assessment, with project implementation planning
  • Technical Preparation
    Product BOM breakdown and KD-specific BOM development
    Assembly process planning, inspection standards, and technical documentation
    Design and standardization of knock-down packaging solutions
  • Supply Chain Management
    Centralized parts sourcing and delivery management
    Parts kitting, sorting, batch traceability, and warehouse management
  • Logistics & Customs
    Domestic consolidation, export customs declaration, and inspection
    International transportation, destination customs clearance, and overseas distribution
  • Overseas Production Launch Support
    Production line planning and tooling/equipment installation & commissioning
    Personnel training, trial production, and production ramp-up
    On-site technical support and issue resolution
  • Quality Assurance & After-Sales Support
    End-to-end quality inspection and issue closed-loop management
    Quality improvement, spare parts support, and technical assistance
  • Project Management
    End-to-end control of project schedule, cost, and risks
    Multi-party coordination, documentation management, and project acceptance
Technical Operations Management
  • Comprehensive technical management of production line systems, including the routine monitoring of equipment, tooling, fixtures, and inspection gauges.
  • Standardization and optimization of process parameters, programs, and operating standards to ensure production consistency.
  • Equipment fault diagnosis, maintenance planning, and closed-loop resolution of technical issues.
  • Technical support and implementation guidance for production line upgrades, process improvements, and model changeover projects.
  • Centralized documentation and version control of technical data, drawings, programs, and manuals.
  • Implementation of technical safety standards, including hazard identification and risk management.
Operations Support
  • Monitoring and continuous improvement of production takt time, equipment utilization, and quality performance.
  • Support for production planning and execution to ensure stable and continuous line operations.
  • Practical training and skills development for operators and maintenance personnel.
  • Spare parts management recommendations, including service life monitoring and replacement guidance for critical components.
  • Optimization of on-site operations and maintenance processes to reduce downtime and operating costs.
  • Regular inspections, data analysis, and operational improvement reporting.
  • Emergency maintenance support, on-site troubleshooting, and rapid response for unexpected issues.
Global Business Presence

Global Reach, Local Commitment. Leveraging its subsidiaries in Italy, Japan, and Hong Kong, the company serves customers across Europe, the Middle East, and other international markets. Changhong continues to deliver advanced intelligent manufacturing systems to automotive manufacturers in countries including France, the United Kingdom, and Egypt, empowering automotive manufacturing through global collaboration and localized support.

Training & Capability Development
  • The company is committed to empowering customers through professional expertise and driving growth through talent development.
  • For global customers, we provide systematic technical training services covering equipment operation, production line maintenance, and intelligent management, helping customers quickly develop the skills required for advanced manufacturing.
  • The company also places great importance on internal talent development, with a comprehensive training system that continuously enhances the capabilities of its R&D, engineering, service, and management teams. Through strong technical expertise and service capabilities, we provide customers worldwide with stable, efficient, and lifecycle support.
Global Service Hotline

For technical support and customer service related to Paint Shop, Final Assembly, and Body Shop Systems, Changhong operates a dedicated Global Service Hotline, providing technical support for international projects, professional technical consultation, troubleshooting, and solution support to help ensure stable and efficient production line operations worldwide.